Your Questions, Our Answers

General Information
What is the return policy? Your satisfaction is our priority. You have 14 days from delivery to return any product. To proceed with your return, please visit the dedicated section of our website and follow the instructions.

How do I track my shipment? After your package ships, we'll email you a tracking code. This will allow you to track your delivery both through our portal and the courier's website.

Can I change or cancel an order already placed? Since we process all orders quickly, we recommend contacting us promptly for any changes or cancellations. Our team will work hard to find the best solution for your needs.

Product Information

How do I choose the right size? Each product page includes a detailed measurement chart to help you choose the right size. We recommend reading it carefully before purchasing.

Is the product available in other colors? All available color variations are visible directly on the product page. If you don't see the color you're looking for, please contact us to check out other options.

Payment Methods

What payment methods are supported? You can pay using major credit cards (Visa, MasterCard, American Express), as well as PayPal and Apple Pay.

Are payment plans available? For certain purchases, we offer the option to pay in installments. Please visit our website or contact customer service for more details on this option.

Is my payment information secure? Security is guaranteed 100%. We use cutting-edge encryption systems and certified payment gateways to fully protect your sensitive information.

Shipping and Deliveries

What are the delivery times? Delivery generally takes 4-7 business days, although times may vary depending on the destination and shipping method selected. For complete information, please refer to our Shipping Policy.

Is free shipping available? Absolutely, all our orders are free.

Assistance and Contacts

How can I reach customer support? Our support team can be reached by email at info@cloggsitalia.com.

Where can I share my thoughts and suggestions? Your comments are very valuable to us! You can send us your feedback through the Contact section of the website or by writing directly to info@cloggsitalia.com.